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ANALYTICAL RESEARCH OF POTENTIAL CUSTOMERS - ERGONOMICS
V.Ryan © 2014
 

Ergonomic research can sometimes be quite generalised. However, in order to limit the amount of research carried out and to eliminate irrelevant research, there is another approach. The ergonomic research in the following example, is focussed on the client and acquiring only essential anthropometric data.

The example shows anthropometric data being collected for the design of a ‘writing rest’ for an easy chair. This is called Primary Research, as it involves the designer / researcher carrying out his / her own research and not taking existing research from books or the internet.

 
 
 
ERGONOMICS PRIMARY RESEARCH - WRITING REST FOR A CHAIR
 

Start with a photograph of the environment in which the product will be used by the client.

Typical easy chair used by my specific client. The type of chair the writing rest will be designed to fit. Ergonomic data will be required so that the rest can be successfully designed.

 
 
 
 

I collected primary research for three important measurements, relating to my product.

Average seating height (B): I need this measurement because this distance may influence the design of the writing rest, especially if the rest attaches to a chair.

Average body width (C): I need this measurement, so that I ensure that the rest is a suitable width for the largest range of users.

 
 
 
Average hand width (D) and length (E): I need these measurements because they will help me work out the size of the writing rest and how it can be handled.
 
 
 
 
TYPICAL LAYOUT TO THE SHEET - 'ANALYTICAL RESEARCH OF POTENTIAL CUSTOMERS - ERGONOMICS'
 
 
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