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QUALITY INDICATORS

V. Ryan 2002 - 2009

 

Draw a flow chart to represent the manufacture of the CD-ROM storage unit and identify quality indicators. An example is shown below. Usually each stage of manufacture is set out in sequence and the quality indicator is agreed. The number of quality checks is then agreed.

For example:

 

MANUFACTURING SEQUENCE

 

QUALITY INDICATOR

 

FREQUENCY OF ANALYSIS

The first stage of manufacture is to select the materials to be used.

 

The surface of all the materials is checked carefully for any faults and damage. The corner of one piece of material may have been damaged during transport/delivery

 

It is important at this stage that all the materials are checked (100%). If a damaged piece is not detected it may only be found when the storage unit is complete and spray painted. This would be very costly and any customer would be likely to return the product.

 
Quality indicators should be within a stated tolerance
Weight - greater than and less than a particular weight.
Volume - greater than and less than chosen weights.
Size - greater than and less than two sizes.
Functionality - does it do what is outlined in the specification?
Appearance - What makes the product acceptable?
Other areas to be covered could be: sound, taste, smell, colour, touch, finish
 

 

 

Example - Flow Chart Including Quality indicators and Frequency of Analysis

 
 

 
 

 

 
 

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